Facts and figures

Key statistics that capture Triple Zero Victoria's operations and services delivered to the community.

In 2023–24, Triple Zero Victoria answered close to 2.9 million calls for assistance, an increase of 7.4% from 2022-23. This represents a call every 11 seconds or more than 7,894 calls a day.

Triple Zero Victoria also dispatched close to 2.5 million emergency services events.

Here are some other highlights from throughout the year.

2,145,877
Triple zero emergency calls answered
396,462
Calls answered for non-emergency assistance, such as patient transport
7,894
Average number of calls per day
2,790
Average number of ambulance emergency calls per day
1,854,810
Messages relayed via the Emergency Alerting Service (EAS)
24,430,796
Radio calls processed via the Metropolitan Mobile Radio (MMR) network
18,402,445
Radio calls processed via the Regional Mobile (RMR) network
8,497
Cardiac events where we helped provide the critical link
270
Police pursuit events we helped police with
138
Deliveries of babies who couldn't wait to get to hospital
34,825
Storm calls answered (132 500)
393,754
State-wide code one "lights and sirens" ambulance emergency events

Updated