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Relief and recovery support is available for people impacted by the January 2026 Victorian bushfires.
Visit Emergency Recovery Victoria

Contact Triple Zero Victoria

Emergencies cannot be reported via the Triple Zero Victoria website. For emergency assistance requiring police, fire or ambulance attendance, always call triple zero (000).

Make a request for call audio

Make a request to access audio of a triple zero call.

Make a Freedom of Information request

The Freedom of Information Act 1982 (Vic) (FOI Act) allows you to request access to documents held by Triple Zero Victoria.

Give feedback

Give feedback or make a complaint regarding Triple Zero Victoria’s services.

Commend a staff member

Contact us if you would like to commend a Triple Zero Victoria staff member for their service.

Burn-off and water-off notifications

Notify Triple Zero Victoria about planned burn-offs, water-offs, road and bridge closures to enable us to best support the community in an emergency.

General enquiries

For all other general enquiries please email enquiries@triplezero.vic.gov.au or call 03 8656 1200.

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